Wholesale
If, as a wholesaler, you want to distinguish yourself from other suppliers, it may not be enough to offer a range of standard products. More and more often your customers also expect you to be able to deliver a custom solution. In this case certain customer requirements have to be met by putting together unique products. A configurator then quickly becomes a useful tool.
Configuration and calculation
A configurator enables your employees to offer the right products at the right price with little knowledge. Perhaps your ERP package already offers a configurator? Practice reveals, however, that the possibilities of these are limited. Maintaining them is often a time-consuming task and demands knowledge of programming. Sofon offers an excellent alternative here.
Simple maintenance by product specialists
The Sofon configurator can be easily installed and maintained by product specialists – without the need for in-depth IT knowledge. Furthermore, with Sofon you do not run up against the limitations that you often encounter with ERP configurators. Sofon's performance remains high even when it comes to more complex products or arithmetic rules.
Integration with ERP or CRM
Sofon can be easily integrated into existing ERP or CRM systems. If a product needs to be configured in a quotation line or order line, Sofon can be called upon to perform this task. All the available relevant information is exchanged at both the start and the conclusion of the configuration process to ensure that no valuable time is lost. Sofon fits in seamlessly with your quotation or sales process.
Providing access for customers and dealers
Do you want to enable your customers or dealers to put together and calculate configurations themselves? With Sofon you can make this possible via the internet. Your contacts will consequently have the information they require more quickly and you will save time. This increases your chances of success and improves your margin.
Best solution at the best price
The variety of products and product variants can sometimes make your offering impenetrable for both customers and your sales representatives. Out of inexperience or convenience they often do not opt for the best solution to a problem. Looking for the best solution demands a great deal of time, however, and also places heavy demands on the available knowledge and manpower. In many cases this is not in proportion to the turnover that can be realized.
With Sofon, sales representatives and customers are able to find the best solution at the best price quickly. The result is a satisfied customer, increased chances of success, improved margins and lower sales costs. Consequently, Sofon Guided Selling will pay for itself in just a few months.